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Frequenty asked questions

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The Zida Control Sock is for both men and women. Anyone suffering from incontinence, overactive bladder, or nocturia-no matter your age- can use the Zida Control Sock. As long as you can put on a sock, have no nerve damage to your right foot, are not pregnant or have a pacemaker or implanted device, you are a candidate for the Zida Control Sock.

Yes. To use the Zida Control Sock, you need to get a prescription. This can all be done on the Zida website. Visit the resources section here: https://livezida.com/resources/ You can download and print a prescription form to bring to your physician. Once he/she fills is out and faxes it back, someone will contact you about getting you your Zida Control Sock.

Read the instructions below or watch this helpful video


Before you put the sock on,  make sure your foot and ankle are clean and washed. We recommend  applying conductive electrode gel (available in our store) around your ankle and right below your ankle bone to align with the placement of the two electrodes embedded in the sock.

Next, attach the control unit to the sock. Ensure the snaps line up in the correct direction and the unit is flush against the sock. Put on the sock as normal, making sure the toe and ankle area are lined up properly and pull the sock up taught.

Now, hold down the power button to turn on the unit.  The initial output for the device is 0, or no output.  You should see a green light, which indicates the battery is full. The light will then flash blue, which indicates test mode. Adjust the current level using the “+” and “-” buttons located on either side of the power button. until you feel a slight but steady current.

When the unit is set to the right level, the light will steadily flash green for the duration of the 30-minute  therapy session.

Once the session is over, the unit will automatically shut down.

This 30 minute session is repeated once a week for a 12 week period.

Some people do not feel anything while the sock is in therapy mode, but that doesn’t mean the device isn’t working.We recommend using a conductive gel, and applying a liberal amount to your ankle and leg before each session.  

When the device is in test mode, we recommend increasing the current to the maximum  by continuing to press the “+” button until it reaches the maximum. At this level you should be able to feel the current and may need to lower it using the “-” button until you reach a comfortable level.

There are no serious side-effects from using the Zida Control Sock.

If you maintain the recommended weekly treatment for 12 weeks and follow the educational program, you should see a difference for life!  According to our data and research:

  1. 80% of people who used the Zida Control Sock for 12 weeks experienced a reduction in symptoms of either urinary frequency, or urgency and/ or incontinence.
  2. 71% decrease in incontinence episodes after using the Zida control sock for twelve weeks.
  3. 62% decrease in urgent daily voids after using the Zida control sock for twelve weeks.
Some patients start to see improvement as soon as four-six weeks after beginning treatment.

The Zida Control Sock is currently available in 44 states plus Washington DC. We are currently working on getting licensed in all 50 States and will keep the website updated.

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The official instructions are to use the device once a week for 30 minutes for 12 weeks.

The Zida Control Sock is an FDA-cleared Class II medical device for the treatment of symptoms associated with incontinence and overactive bladder. Clinical studies support its safety and effectiveness when used as directed. The device should not be used by individuals who are pregnant or who have a pacemaker. Always consult your healthcare provider before use.

Most incontinence products, like pads or briefs, only manage leaks after they happen. The Zida Control Sock works differently. It helps train the nerves that control your bladder so it doesn’t send signals to empty when it isn’t full.

Using patented embedded nano-electronics, the Zida Control Sock sends gentle signals through the tibial nerve, which runs from the ankle to the sacral nerves that help control bladder function. By stimulating the tibial nerve, the Zida Control Sock may reduce overactive bladder symptoms and help prevent unnecessary trips to the bathroom.

Making sure the sock is in the right position is as easy as putting on a regular sock. Just make sure your foot is properly aligned so your toe and your ankle are firmly in the two blue areas on the sock.  Learn more about positioning the Zida Control Sock and device,

The therapy from the Zida Control Sock should feel like a slight tingling sensation.  Some patients may experience an involuntary movement of the toes.  If at any point during the treatment,  you are feeling uncomfortable or the vibration is stronger or weaker than you would like, use the “+” and “-” to adjust the current to a more comfortable level.

The Zida Control Sock is 100% safe with no serious side effects, completely non-invasive and FDA cleared for home use.

Yes, consuming alcohol is safe while using the Zida Control although too much alcohol can irritate your bladder and cause incontinence.
Yes, the initial output of the device is 0 and every time you turn on the device, the level is at 0 and needs to be adjusted. You may also find that one day you may need to press the + button 10 times to get to a comfortable level where you can feel the therapy being delivered and the next day it may only take three presses. This is because the levels are directly related to a number of different factors such as blood pressure and blood flow that can change on a daily basis.

If you can feel the therapy being delivered, it’s working properly. The most important thing is to set the device at a level that is most comfortable for you to remain at during the duration of the therapy (30 mins).

Many major insurance plans, including Medicare, may cover the Zida Control Sock. Coverage varies by plan and is determined on a case-by-case basis. Once you receive a prescription from your doctor, your Patient Advocate will contact you regarding your specific insurance policy and requirements.

The Zida Control Sock is currently available in 38 states plus Washington DC. We are currently working on getting licensed in all 50 States and will keep the website updated.

Learn More