Connect with a Zida Care Team Member
Get personalized support with your device setup and coverage options. Choose a time below that works best for you.
What will we discuss during the 15-minute call?
We are here to answer whatever you need! Whether you have questions about your device, insurance coverage, order status, or setup, your Patient Advocate is dedicated to helping you.
Does insurance cover the Zida Control Sock?
Yes, the Zida Control Sock is eligible for coverage under many major insurance plans (including Medicare and commercial insurers like Aetna) for qualifying patients who meet medical necessity criteria. We will help review your specific policy during or after your call.
What do I need to prepare before our call?
It is helpful to have your insurance card and the name of your prescribing physician handy. If you already have a prescription or medical notes from your doctor, bring those along as well!
What happens after I schedule my appointment?
You will receive a confirmation email with a link to join your call at the scheduled time. Your advocate will also reach out if any additional paperwork or clinician notes are needed to advance your coverage review.
How can I cancel or change my appointment?
You can easily reschedule or cancel your call using the link provided in your appointment confirmation email. If you run into any trouble, you can always reach back out to our support team directly.